At Vina Wired, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website and services. By using our site, you agree to the terms outlined below.

1. Information We Collect

When you place an order or contact us, we may collect the following information:

Full name

Phone number

Delivery address

Email address 

Order and communication history

We only collect information necessary to process your order, deliver products, and provide customer support.

2. How We Use Your Information

We use your personal information to:

Process and confirm your order

Arrange delivery of your products

Contact you regarding your order or delivery status

Respond to customer service inquiries

Send promotional messages

3. Data Protection

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. Your data is stored securely and only accessible to authorized personnel.

4. Marketing and Communication

From time to time, we may send you updates about new arrivals, promotions, or special offers via SMS or email. You will only receive such messages if you have provided consent.

Opt-Out Instructions

If you no longer wish to receive marketing messages from us, you can opt out at any time by:

Clicking the unsubscribe link in our emails

Replying to our SMS messages with the word STOP, or

Contacting us directly at [email protected] with a request to opt out.

Your opt-out request will be processed promptly, and you will be removed from our promotional lists.

5. Cookies and Tracking

Our website may use cookies to enhance your browsing experience, remember your preferences, and analyze site performance. You can control cookie settings through your browser at any time.

6. Your Rights

You have the right to:

Access the personal information we hold about you

Request corrections to inaccurate or outdated data

Request deletion of your personal data 

To exercise these rights, please contact us using the information below.

7. Contact Us

For questions, concerns, or data-related requests, please contact at [email protected].